It was a pleasurable and valuable course. I liked that Eva provided a very clear path forward as quality management for our company in these stages feels like a nebulous cloud. There was a good balance of high-level and introductory concepts, as well as granular discussion. The most valuable takeaways for me were Eva’s provided models based on her use cases. I felt very comfortable with Eva and trusted her leadership and competence. She is a very effective instructor and I feel that this class has given me the tools and vision for the progression of my company’s quality program.