Even though I have worked in the localization industry for quite some time (approx. 9 years), the Quality Management Master Class was a great refreshment of my knowledge. It made me go through and re-check all QA measures at my workplace and it also gave me new ideas and inspired me to work on some new quality measures and approaches. I would recommend this class to anybody who is involved in the localization industry starting from interns to heads of localization departments. Even if you are very experienced in the industry, this class will inspire you and help to look at things from different angles.