Global Teams Master Class
The Global Teams Master Class focuses on the people aspects of building and growing localization teams. We’ll focus on the unique management challenges of a localization team, from hiring the right team members, defining roles and responsibilities, and setting goals, through seeing your employees through successful execution of department goals.
10% off for companies registering 3 or more students at the same time! Please Contact Jill@LocalizationInstitute.com to register with this discount!
People are the most important resource in any company. Localization departments often have a unique set of challenges that are themselves benefits, including dispersed teams, non-native speakers, a high percentage of outsourced talent, and roles and responsibilities that are unique within the company. How do you manage a diverse set of people into a cohesive, high-performing team?
Each company brings a unique perspective, with different priorities, scopes, budgets, and cultures contributing and putting pressure on the localization department manager. Still, managers face a common set of issues, and through interactive discussion we can learn from participants’ different approaches as we look at a range of management topics.
We’ll also look at how strong leadership contributes to a high-performing team, including how to define a vision and shape a culture that embraces the team’s strengths, inspires the trust of your stakeholders, and makes the localization team a successful contributor to the company.
This Master Class is for:
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- Managers of localization, internationalization, and globalization teams, including managers without localization experience
- Managers who are responsible for an aspect of localization
- Localization professionals, for example Project or Program Managers, who comprise a small or single-person team and are tasked with localization responsibilities for their company
- Localization professionals with at least 5 years of experience who aspire to management roles
The Global Teams Master Class was created by instructor Mimi Hills for The Localization Institute in 2022. After several successful editions of this master class, Mimi has decided to retire and Loy Searle will be taking over this class as an instructor going forward into 2025 and beyond. Mimi and Loy are long-time friends and colleagues and have worked hard to ensure a seamless transition between their leadership and the teaching of this master class. The Localization Institute would like to thank Mimi for all of her time and dedication to creating and nurturing this class and for her recommendation that Loy should take over the instruction for the course. We are also thrilled to warmly welcome Loy as the newest member of The Localization Institute’s faculty and family.
Session 1: Setting the Team Strategy and Building the Culture
Wednesday, January 22, 6pm – 8pm CET / 12pm – 2pm ET
This session will examine your role as a leader. Starting with the company strategy, you can build a localization strategy that will guide your team. Then you can ensure that your team culture supports that strategy.
Session 2: Defining Team Scope, Roles, and Structure
Wednesday, January 29, 6pm – 8pm CET / 12pm – 2pm ET
We’ll look at the possible scopes of a localization team and possible roles of team members, including project/program managers, stakeholder managers, vendor managers, tools specialists, product managers, linguists and linguistic quality, translation quality, product quality, technology roles, data specialists, etc. What do you prioritize, and how can you shape, grow the team over time? What are the advantages and disadvantages of hiring employees, contractors, and consultants?
Session 3: Hiring, and Managing Other Financial Challenges
Wednesday, February 5, 6pm – 8pm CET / 12pm – 2pm ET
Management includes opportunities, such as hiring, as well as constraints, such as downsizing during times of tight budgets. We’ll look at how to hire for a team that needs to be both flexible and specialized, and how to handle reorganizations and acquisitions. We’ll also examine how to approach—and help the team survive—budget cuts and layoffs.
Session 4: Growth and Transformation: Leading Your Team
February 12, 6pm – 8pm CET / 12pm – 2pm ET
We’ll discuss goal setting, training in both technical and soft skills, mentoring, and change management. We’ll look at career paths and job levels. And we’ll look at how you scale your team, bring visibility to your team members, and take the team to the next level.
Note: Sessions are 9am – 11am Pacific Time Zone
This course will provide you with:
- Leadership strategies to set a vision, mission, and goals for your team that fit with your company’s strategy and culture and motivate your team to participate.
- Practical techniques and ideas for hiring, training, and managing a diverse localization team.
- How to set up the localization team for success within the company, and set up your employees for success with their careers.
Active participation is encouraged.
To allow for a high level of interactivity, the class is limited to 20 attendees. To protect privacy and confidentiality, sessions will not be recorded.
All students who complete the Global Teams Master Class will receive an Industry Certificate of Completion from The Localization Institute, Inc.
10% discount for 3 or more students from the same company – please contact jill@localizationinstitute.com for more information.
Course Creator Mimi Hills interviewed author Minette Norman about her new book The Psychological Safety Playbook: Lead More Powerfully by Being More Human for the Localization Insights blog here on The Localization Institute website on January 30, 2023. The interview covers important topics for localization teams to consider and these themes are also incorporated into the curriculum of the Localization Teams Master Class.
Read Mimi’s interview with Minette Norman here: Approaching Inclusion Through Psychological Safety: Ideas for Localization Teams!
About Your Instructor
Loy has been a globalization and content industry leader for 20+ years. In the ERP industry, her teams pioneered single-sourcing content strategies and built extraordinary integrated global CMS/terminology solutions. At Google, she led Global Production and Language Services. Her focus was speed @ scale – turning language quality around while shortening time to market. At Intuit, her team built a scalable globalization and innovative content foundation to support market expansion. At Deluxe, her team transformed their practice to support the Entertainment industry’s digital transformation. At Workday her team built a CoE to scale with NMT and machine learning at the forefront. As past President of Women in Localization and previous board member for many years, Loy is committed to the localization industry and the advancement of women within it. Today, Loy is enjoying being a free agent, mentor, and consultant.
