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Virtual Conference, November 12-13, 2024
1:50 – 2:20 PM – NOVEMBER 13

When Language becomes Access: Access to a Better Life

In the United States it’s nearly impossible to navigate daily life if you don’t speak English. For millions of immigrants from Spanish-speaking countries, not speaking the language becomes a barrier to living a better life.

The truth is that only 23% of immigrants speak proficient English. Because of that, there are over 11 million child translators in the United States supporting their families to translate everything. These children, as young as 6 years old, are left to handle complex adult conversations and make decisions beyond their years.

U.S. Bank saw this happening in their branches and created “Asistente Inteligente”: The country’s first and only Spanish voice assistant for banking; providing 42 million native Spanish speakers access to now bank with their own voices.